Reaching Consensus in Teams

 

Consensus Means

 

Consensus Doesn’t Mean

 

Consensus Requires

  • Everyone can understand the decision and explain why it is best
  • Everyone can live with the decision
  • A unanimous vote
  • Everyone getting what they want
  • Everyone finally coming around to the "right" opinion
  • Time
  • Active participation of all team members
  • Skills in communication, listening, conflict resolution, and facilitation
  • Creative thinking and open-mindedness

 

Points to Ponder:

  • Misunderstanding about consensus can prevent teams from obtaining its benefits.
  • If members confuse consensus with compromise, a creative solution is unlikely.
  • Also, if group members think consensus means "don’t rock the boat," groupthink can result.

 

Excerpted from Scholtes, Peter et al. The Team Handbook, 2nd ed. Madison, Wisconsin: Oriel Incorporated, 2001.