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Reaching Consensus in Teams
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Consensus Means
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Consensus Doesn’t Mean
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Consensus Requires
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- Everyone can understand the decision and explain why it is best
- Everyone can live with the decision
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- A unanimous vote
- Everyone getting what they want
- Everyone finally coming around to the "right" opinion
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- Time
- Active participation of all team members
- Skills in communication, listening, conflict resolution, and facilitation
- Creative thinking and open-mindedness
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Points to Ponder:
- Misunderstanding about consensus can prevent teams from obtaining its benefits.
- If members confuse consensus with compromise, a creative solution is unlikely.
- Also, if group members think consensus means "don’t rock the boat," groupthink can result.
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Excerpted from Scholtes, Peter et al. The Team Handbook, 2nd ed. Madison, Wisconsin: Oriel Incorporated, 2001.
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