<BACK
Improvement
Methods
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3.STUDENT
& PARENT FOCUS - HELP PAGE
It
is most important to understand the needs of our customers--
students, parents and the school community in order to meet
requirements and improve student performance. This category
stresses the importance of relationships between the district/school/classroom
and its various stakeholders and the methods the district/school/classroom
use to listen, learn and adjust to meet stakeholders' requirements. |
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| Key
Questions for Data Sources [top] |
| A.
In determining needs and expectations, our school
uses listening and learning methods to gather information
from current students, student groups as well as
parents/families. How? |
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| B.
Our school determines key parent/family requirements,
deploys them to all those involved and maintains
effective parent/family relationships. How? |
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| C.
Our school uses key measures/indicators to monitor
the effectiveness and progress of our key relationships.
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| D.
Our school has a complaint management process to
address and resolve complaints. |
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| E.
Our school determines student and parent satisfaction
and dissatisfaction and uses the information for
improvement. How? |
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| F.
Our school follows up on interactions with students
and key stakeholders to receive prompt and actionable
feedback. How? |
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| Possible
Data Sources [top] |
- Use
results of student satisfaction surveys to plan
for improvement.
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Use results from parent satisfaction surveys
to plan for improvement.
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Conduct forums or focus groups to inform and
seek feedback.
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Create volunteer programs to address improvement.
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Utilize parent organizations to address improvement.
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Utilize business partnerships to address improvement.
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Utilize educational partnerships to address
improvement.
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Evaluate communication system with regard to
receive and respond to prompt and actionable
feedback from our customers.
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| District
Questionaire [top] |
| 3.0
STUDENT & STAKEHOLDER FOCUS |
Not
Yet |
Rarely |
Sometimes |
Usually |
Regularly |
| |
1 |
2 |
3 |
4 |
5 |
| We
work to build positive relationships with
customers of the district. |
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|
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| We
monitor student and stakeholder satisfaction
and dissatisfaction. |
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| Total
Category Points: |
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Subtotals: |
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| School
Questionaire [top] |
| 3.0
STUDENT & STAKEHOLDER FOCUS |
Not
Yet |
Rarely |
Sometimes |
Usually |
Regularly |
| |
1 |
2 |
3 |
4 |
5 |
| We
work to build positive relationships with
customers of the school. |
|
|
|
|
|
| We
monitor student and stakeholder satisfaction
and dissatisfaction. |
|
|
|
|
|
| Total
Category Points: |
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Subtotals: |
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| Classroom
Questionaire [top] |
| 3.0
STUDENT & STAKEHOLDER FOCUS |
Not
Yet |
Rarely |
Sometimes |
Usually |
Regularly |
| |
1 |
2 |
3 |
4 |
5 |
| I
work to build positive relationships with
customers of the classroom. |
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| I
monitor student and stakeholder satisfaction. |
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| Total
Category Points: |
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Subtotals: |
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