| A.
In determining needs and expectations, our school uses
listening and learning methods to gather information from
current students, student groups as well as parents/families.
How? Key elements include: |
| |
| B.
Our school determines key parent/family requirements,
deploys them to all those involved and maintains effective
parent/family relationships. How? Key
elements include: |
| |
| C.
Our school uses key measures/indicators to monitor the
effectiveness and progress of our key relationships. These
include: |
| |
| D.
Our school has a complaint management process to address
and resolve complaints. Key steps
include: |
| |
| E.
Our school determines student and parent satisfaction
and dissatisfaction and uses the information for improvement.
How? Key elements include: |
| |
| F.
Our school follows up on interactions with students
and key stakeholders to receive prompt and actionable
feedback. How? Key elements include:
|
