WHAT IS IT?

A picture of various system elements that may contribute to a problem.

 

 

WHAT DOES IT LOOK LIKE?

WHEN IS IT USED?

1. Do root causes of a problem need to be identified?
2. Are there ideas and/or opinions about the causes of a problem?

HOW IS IT MADE?

1. Identify the problem.
2. Record the problem statement.
3. Draw and label the main bones.
4. Brainstorm for problem causes.
5. Identify the most likely cause candidates.