|
Plan
Understand what needs improvement and why
|
| |
Define the System
|
|
|
Outcome
|
Template
|
NA
|
+
|
|
WB 84 & 85
|
Background Information
|
|
+
|
|
WB 64-79
|
System Definition—Combined Templates: Project
Statement / Operational Definition / flow
chart
|
|
+
|
|
WB 76-84
|
Data Gathering Plan
|
|
+
|
| |
Assess the Current Situation
|
|
|
Outcome
|
Template
|
NA
|
+
|
| |
Completed Checksheet or other
data record
|
|
+
|
| |
Analyze Causes
|
|
|
Outcome
|
Template
|
NA
|
+
|
|
WB 54
|
Improvement Theory
|
|
+
|
|
Do
Test the Improvement Theory
|
|
Outcome
|
Template
|
NA
|
+
|
|
WB 101-105
|
Improvement Theory Action Plan
|
|
+
|
| |
Completed Checksheet or other data record
|
|
|
|
Tools
|
|
QT 1
|
Affinity Diagram
|
|
QT 101
|
Force Field Analysis
|
|
WB 43
|
System Definition Diagram
|
|
Study
Analyze the collected data and determine whether
or not the theory is supported
|
|
Outcome
|
Template
|
NA
|
+
|
|
WB 108-116
|
Decision to standardize or abandon the actions taken
|
|
|
|
Tools
|
|
QT 1
|
Affinity Diagram
|
|
|
|
QT 11
|
Attributes Control Charts: Nonconforming items
|
|
|
|
QT 31
|
Attributes Control Charts: Nonconformities
|
|
|
|
QT 59
|
Control Chart Interpretation
|
|
|
|
QT 100
|
Histogram
|
|
|
|
QT 145
|
Pareto Diagram
|
|
|
|
QT 181
|
Sampling
|
|
|
|
QT 195
|
Scatter Diagram
|
|
|
|
Act
Develop feedback systems to maintain consistency
and make continual improvement
|
| |
Standardize the Improvement
|
|
Outcome
|
Template
|
NA
|
+
|
| |
Description of the system with the improvement
|
|
|
|
Tools
|
|
QT 1
|
Affinity Diagram
|
|
QT 11
|
Attributes Control Charts: Nonconforming items
|
|
QT 31
|
Attributes Control Charts: Nonconformities
|
|
QT 59
|
Control Chart Interpretation
|
|
QT 85
|
Flow Chart
|
|
QT 161
|
Relations Diagram
|
|
QT 181
|
Sampling
|
|
WB 43
|
System Definition Diagram
|
| |
Plan Continuous Improvement
|
|
Outcome
|
Template
|
NA
|
+
|
| |
Plan to fully implement the improvement
|
|
|
| |
Recommendations for continuous improvement
|
|
|
|
Tools
|
|
QT 1
|
Affinity Diagram
|
|
|
|
QT 11
|
Attributes Control Charts: Nonconforming items
|
|
|
|
QT 31
|
Attributes Control Charts: Nonconformities
|
|
|
|
QT 59
|
Control Chart Interpretation
|
|
|
|
QT 101
|
Force Field Analysis
|
|
|
|
QT 100
|
Histogram
|
|
|
|
QT 129
|
Nominal Group Technique
|
|
|
|
QT 145
|
Pareto Diagram
|
|
|
|
QT 161
|
Relations Diagram
|
|
|
|
WB 43
|
System Definition Diagram
|
|
|
Principal
Pages 
