Description

1. Send and receive e-mail with and without attachments
2. Create and use nicknames
3. Establish and organize mailboxes
4. Utilize the signature option
5. Utilize the c.c. and b.c.c. option
6. Utilize the priority option
7. Reply to forward and redirect messages
8. Understand and use options in the Tool menu
9. Use editing features such as copy & paste

Novice

Able to perform SOME skills without assistance

Proficient

Able to perform ALL skills without assistance

Expert

Able to perform ALL skills without assistance AND willing to mentor and teach