| A. In determining
needs and expectations, our school uses listening and learning
methods to gather information from current students, student
groups as well as parents/families. How? Key
elements include: |
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| B. Our
school determines key parent/family requirements, deploys them
to all those involved and maintains effective parent/family
relationships. How? Key elements include: |
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| C. Our
school uses key measures/indicators to monitor the effectiveness
and progress of our key relationships. These
include: |
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| D. Our
school has a complaint management process to address and resolve
complaints. Key steps include: |
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| E. Our
school determines student and parent satisfaction and dissatisfaction
and uses the information for improvement. How? Key
elements include: |
|
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F. Our
school follows up on interactions with students and key stakeholders
to receive prompt and actionable feedback. How? Key
elements include:
|